We are here for people who have lost everything due to armed conflict or natural disaster.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.  

ZOA is looking for a

Director of Operations Sudan

ZOA’s Programme in Sudan

ZOA started working in Sudan in 2004 in response to the Darfur crisis. In 2010, programmes in the East of the country were also opened. Currently, ZOA has four offices and a portfolio that varies from humanitarian emergency to developmental projects. Main sectors are Integrated Emergency Relief, , Food Security and Livelihoods, Integrated Water Resources Management, Peacebuilding, Inclusiveness for people living with disability, and Education. Adaptation to climate change, migration, gender and conflict sensitivity issues are mainstreamed. ZOA Sudan has been leading large scale consortia projects and is strongly embedded in the different project areas. Since the outbreak of the conflict in April 2023, the Country office has moved to Gedaref, from where we support all operations in both Darfur as well as the East of the country.

Your challenge

The Director of Operations is responsible for effective and efficient in country management and control of all operational processes in the country organization and managing the Finance and Operations team at Country Office level. This includes Finances, HR, Logistics, Administration, IT and Security. The Director of Operations is member of the Country Management Team.

Your main tasks and responsibilities

Finance

• Contributing to the Country strategy and annual plan, with a specific task in preparing the corresponding annual budget and financial sections;
• Report monthly and quarterly financial management information at country organisation and at Programme Organisation level;
• Preparation of country annual accounts, in accordance with relevant legislation and regulations;
• Monitoring finance compliance to internal and external (donor and government) rules and regulations;
• Preparing and processing the allocation of indirect costs to project budgets;
• Preparing monthly, quarterly and annual financial reports at country organisation and programme organisation level;
• Advise and support the Country Director, Director of Programmes and Program Managers in the development of budgets of funding proposals;
• Managing financial audits and responding to audit reports.

HR

• Translating ZOA’s worldwide HR policies and procedures into the local cultural setting and the implementation of HR policies and procedures;
• Monitoring HR compliance to internal and external (donor and government) rules and regulations;
• Supervising staff recruitment processes;
• Supervision of annual and mid-year staff evaluations;
• Ensuring that Terms & Conditions of employment comply with local legal requirements.
• Ensuring gender sensitivity in staffing and policies.

Logistics

• Implementation of IT and logistic policies and procedures in compliance with ZOA’s worldwide framework.

 Administration

• Development and maintenance of country specific policies and procedures in the fields of finance, HR management, security, logistics and procurement in compliance with ZOA global quality management framework;
• Maintenance of Country administrative manual (finance, HR, procurement) and ensure compliance;
• Monitoring of and support on processes and procedures related to finance, HR management, security, logistics and procurement.

Security

• Supporting the Country Director to enforce adherence to the security rules and instructions as described in the ZOA security handbook and the local security plan;

• Supporting the Country Director that Local Security Plans are being developed and timely reviewed by the Programme Managers.

 Your profile

 Identity

• The candidate is expected to fully support the vision, mission and Christian values of ZOA.

 Knowledge

• Academic degree in Finance (e.g. MBA) and knowledge of HR;
• Fluency in English, (basic) understanding of Arabic would be beneficial;
• Experience in general management;
• At least 5 years’ experience in a similar position in recovery or development settings in (fragile) developing countries.

 Skills

• Result-oriented and hands-on approach;
• Takes initiative to improve processes and procedures;
• Knows how to prioritize;
• Analytical;
• Flexible conduct.

Attitude

• Customer-friendly attitude;
• Enjoys and has patience for capacity building of local staff;
• Leading the team by example;
• Accuracy;
• Advisory attitude;
• Initiative;
• Effective and appropriate communication.

Special conditions

• Regular field visits/work and travels are required;
• This is a non-family position.

We offer

ZOA offers you a challenging job, and a motivated team in the programme country, and good benefits and remuneration which suit the NGO sector (including but not limited to: medical and other insurances, (contribution to) housing costs, training options and 29 leave days).

Do you need more information?

For more information about ZOA, please visit at our website www.zoa-international.com.

If you have questions about this vacancy, you can contact Nienke Maris, HR Business Partner, email zoa.vacancies@zoa.ngo.

Interested and you want to apply?

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

If you are interested in this position, please apply directly via the "apply now" button below. 

Applications will be reviewed on a rolling basis. We reserve the right to close this advert before the confirmed closing date when we have received sufficient applications.

CV’s of no more than five pages in length are appreciated. Your cover letter should include a motivation specific for this job.

Please provide at least three references related to your current and previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within four weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that ZOA carries out background and reference checks (including COTER) for all candidates as part of the recruitment process. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment).